Great service is a key element in retail.
We were able to persuade a significant number of shopping centre owners and retailers to invest in the creation and operation of Service Academies.
At the core of every Academy was the 10 module “Magic” programme I created and which has now been shared with over 30,000 “graduates“ in retail and catering.
The centres and companies offering this programme included the following;
Meadowhall, Sheffield
CentrO, Oberhausen, Germany
Liffey Valley shopping centre, Dublin.
Mahon Point shopping centre, Cork
Arndale Centre, Manchester.
County Mall, Crawley
Centro Commerciale, Lloret Spain
Si Centrum, Stuttgart
Nordsee, Germany
Nationwide Building Society