Great service is a key element in retail.

We were able to persuade a significant number of shopping centre owners and retailers to invest in the creation and operation of Service Academies.
At the core of every Academy was the 10 module “Magic” programme I created and which has now been shared with over 30,000 “graduates“ in retail and catering.
The centres and companies offering this programme included the following;

Meadowhall, Sheffield

CentrO, Oberhausen, Germany

Liffey Valley shopping centre, Dublin. 

Mahon Point shopping centre, Cork

Arndale Centre, Manchester.

County Mall, Crawley

Centro Commerciale, Lloret Spain

Si Centrum, Stuttgart

Nordsee, Germany

Nationwide Building Society